Shipping

Shipping Policy

Thank you for choosing Northaven Gift Ideas for your shopping needs. We aim to provide you with a seamless and enjoyable shopping experience. Please take a moment to review our Shipping Policy to understand our shipping process.

Order Processing Time

  • All orders are processed within 2-3 business days. Business days exclude weekends and major holidays.

Shipping Times

  • Shipping times vary depending on the product type, supplier location, and destination. Estimated shipping times will be provided at checkout for each product.

Tracking Information

  • Once your order is shipped, you will receive an email notification with tracking information. Please allow up to 24-48 hours for the tracking details to become available.

Shipping Rates

  • Shipping rates are calculated based on the weight and dimensions of the products in your order, as well as the shipping destination. Shipping costs will be displayed at checkout.

Customs and Import Taxes

  • Customers are responsible for any customs and import taxes that may apply to their orders. Northaven Gift Ideas is not responsible for delays or additional charges due to customs or import regulations.

Lost or Stolen Packages

  • Northaven Gift Ideas is not responsible for lost or stolen packages. If you believe your package may be lost or stolen, please contact the respective shipping carrier or courier service to initiate an investigation.

Returns and Refunds

  • Please review our Return Policy for information on returns and refunds.

Change of Shipping Address

  • To ensure your order reaches you correctly, please double-check and verify your shipping address during checkout. If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to update the address if your order has not yet been processed.

Questions or Concerns

Shipping Partners

  • We have partnered with two trusted companies, Dropshipping.com and Printify.com, to fulfill and ship your orders. Your products may be sourced and shipped from various locations depending on the supplier.

We appreciate your trust in Northaven Gift Ideas and our commitment to providing you with high-quality products and excellent customer service. If you have any further questions or need assistance with anything related to your order, please do not hesitate to reach out to us.

Thank you for choosing us as your gift destination!

Sincerely,

The Northaven Gift Ideas Team